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OHQ's records are enough evidence of a cost that is payable unless they are shown to be wrong. Consumer will certainly use its affordable endeavours to alert OHQ of any kind of invoice disagreement within fourteen (14) days of receipt of an invoice, complying with the procedure detailed in Area 15. If Customer disagreements a billing, the invoice must remain to be paid in a timely manner nevertheless OHQ will certainly attribute or reimburse Client if it is later on reasonably determined by OHQ or pursuant to the conflict resolution process outlined in Area 15 that the billing was inaccurate and the Client is qualified to a credit history or reimbursement.

Such modifications may consist of, without constraint, adjustments to the amounts of the Subscription Costs or Use Charges for OHQ Paid Solutions, changes to the usage allowances consisted of in the Rates Plans, and discontinuation of Pricing Strategies. (a) Each such revision will work after practical development composed notice is offered to Client (for instance, by being published to the OHQ Internet Site), except that any type of such alteration that influences a Selected Paid Solution will apply to Consumer beginning at the beginning of a Paid Solution Term beginning no less than thirty (30) days from the date which OHQ supplies notice of such alteration to Client according to Section 16.8.

If Consumer does not end its use of any affected Selected Paid Service before the reliable date of such modification, Consumer will certainly be considered to have actually accepted such modification relative to such Selected Paid Solution. (b) If a Rates Strategy picked by Client is discontinued, OHQ will provide Client with sensible development notice of no less than thirty (30) days and Client will certainly be offered the alternative of choosing a new Prices Strategy from then-current pricing plans used by OHQ.

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For avoidance of question, this paragraph does not apply to changes to the Price List, which are attended to in Area 7 (envoy virtual receptionist).1. Consumer stands for that all details offered by Consumer and its customers to OHQ (consisting of, without restriction, all call information and details concerning Customer's Charge card) is accurate, up-to-date and complete at the time it is supplied to OHQ

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Customer should in any way times adhere to all legislations, laws, criteria and codes relevant in connection with its usage of OHQ Offerings and the Consumer's supply of its product or services to its callers. Consumer will certainly not use any OHQ Offerings to engage in, or to motivate or aid others to participate in, any type of illegal or fraudulent tasks.

If a brand-new Paid Solution Term begins earlier than 3 (3) days after such e-mail is sent, Customer will certainly incur the suitable Registration Fee for the brand-new Paid Solution Term (the ""). The efficient date of such discontinuation will be either (i) the Asked For Discontinuation Date, or must Customer not state an Asked for Termination Day, (ii) the last day of the Last Paid Service Term.

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Where Consumer ends according to this Area 10.1(b): (i). The Registration Costs that have actually been pre-paid will be kept and the OHQ Offerings available to Customer till the last day of the Last Paid Solution Term (based on reinstatement fees under condition 10.3(e)) and the unused balance of the Prepaid Use Debt will certainly be retained by OHQ for future use by Consumer if Customer determines to re-instate or otherwise re-commence the OHQ Solution pursuant to Section 10.3(e); or (ii).

(b) Following discontinuation of any kind of OHQ Service, OHQ will not be liable whatsoever for addressing phone calls, taking or delivering messages, or doing any various other tasks in link with such OHQ Solution. (c) Upon termination of all OHQ Solutions, OHQ may end Customer's Account and Customer's access to the Account.

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(e) Adhering to termination of any OHQ Services, OHQ will have no obligation to reinstate or otherwise recommence such OHQ Solutions. If OHQ elects (in its discernment) to restore or otherwise recommence an ended OHQ Providers, OHQ might require that Customer pay a reinstatement cost of $30 (to cover OHQ's sensible prices in refining the reinstatement) Information collected by OHQ from Client and its callers may be used, disclosed and shared by OHQ in conformity with OHQ's personal privacy policy as available on the OHQ Web Site ("") and as might be amended every now and then.

The Controller thus designates the Processor relative to handling tasks carried out during the provision of receptionist services. OHQ and Customer acknowledge and concur that the Processor goes through the adhering to responsibilities: The Processor shall abide by the relevant Information Defense Rules and have to: (a) only act upon the created guidelines of the Controller and make sure those acting under their authority do the very same; (b) make sure that individuals processing the data undergo a task of confidence; (c) use its finest endeavours to safeguard and protect all individual data from unsanctioned or illegal handling, including (but not limited to) accidental loss, damage or damage; (d) make certain that all processing meets the needs of the GDPR and associated Data Security Legislation; (e) make sure that where a Sub-Processor is utilized, they: just engage a Sub-Processor with the previous authorization of the Controller; notify the Controller of any designated modifications concerning Sub-Processors; they apply a created agreement having the same information protection commitments as laid out in these Terms; recognize that any type of failure for the Sub-processor to abide by the Information Security Regulation, the Cpu remains completely reliant the Controller for the performance of the Sub-Processor's commitments; and assist the Controller in offering subject gain access to and allowing information topics to exercise their rights under the Data Defense Rules.

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The Controller shall perform appropriate and appropriate onboarding and due persistance look for all Processors, with a full assessment of the mandatory Information Defense Regulation demands. The Controller will verify that the Cpu has sufficient and recorded procedures for data breaches, information retention and information transfers in area. The Controller shall get evidence from the Cpu regarding the: (a) verification and dependability of the staff members used by the Processor; (b) any certificates, certifications and plans as referred to in the onboarding procedure; (c) technical and operational actions made use of in guarding the Personal Information; and (d) treatments in position for allowing information based on exercise their civil liberties, consisting of (however not restricted to), subject gain access to demands, erasure & rectification treatments and limitation of processing steps.