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Our services can be tailor-maked to match high-volume, high-complexity corporate function requirements and we can also develop bespoke solutions. Have inquiries? Please complete your details and we'll be in touch. Place Australia's leading online assistant service to the test! We prepare to answer your phone FREE for 7 days.
A whole lot of companies need their phone calls to be addressed just when they are unable to take the telephone call themselves. If you step out of the workplace for an hour or your in-house assistant goes to lunch, is on leave or is active on one more telephone call and you have several phone calls coming in at the one time.
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In such circumstances our receptionists will then answer the phone as if we were in your workplace. You're always in control and can relax understanding you will never ever miss an additional vital phone call once again!.
I have actually collaborated with OfficeHQ for numerous years over numerous various companies. After having troubles formerly with one more supplier (who were missing calls primary wrong), it's been so excellent to be able to depend on prompt, specialist telephone call answering. Reliability is 100%. I have actually been making use of OfficeHQ for over 2 years.
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My clinical technique has actually expanded very quick and lately they have actually been able to step in and conserve the day when other staff were sick with Covid. For the level of service they supply, they can never ever be the least expensive around. Their customer solution is superior and they plainly satisfaction themselves on this.
Running a dynamic regulation technique, there are a great deal of relocating parts I have to bother with. Thanks to the steady professionalism of OfficeHQ, function services isn't one of them. Over the ten years I've been with OfficeHQ they have actually delivered absolutely nothing but the best service I could wish for.
The solution was extremely simple to establish and sets you back a fraction of what it would to hire an assistant. We have been with OfficeHQ for a number of years currently and couldn't be better with the solution we receive - virtual call receptionist. Function is dealt with politely and properly and we understand our consumers remain in good hands
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My consumers and prospective clients have just ever before commented positively on the answer; I don't assume any individual has actually realised it's not my very own reception. They are additionally great at stopping telemarketers. For the core objective of responding to telephone calls properly, offering an excellent initial perception and properly taking messages, 5 celebrities.
Is constantly addressed by personnel. We have actually been utilizing OfficeHQ for over 8 years currently.
This implies just pertinent phone calls get across me, so I do not obtain disrupted when I'm best in the middle of something! We have found making use of OfficeHQ's remote assistant service incredibly advantageous to our business. It has liberated our team to react to clients on our terms, minimising interruptions during the working day and making it possible for reliable and concise communications.
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I was stressed about not being in control of our very own telephone calls, but I have been shown wrong and the service has exceeded my expectations. I would advise OfficeHQ to any person taking into consideration digital solutions. Brilliant business and extremely polite. They have actually made organization life a lot easier to run.
Extremely recommend (live virtual receptionist). We have actually used this solution for over 2 years I would very suggest OfficeHQ to any individual! Particularly tradies and launch. Clients like it when their calls are addressed, and OfficeHQ has actually answered each and every single one for us. OfficeHQ offers us the guarantee that no telephone call will certainly be unanswered, which is very crucial for a service-based service.
Additionally, having access to our own OfficeHQ site makes handling our account simple. I have been utilizing OfficeHQ for 16 years. The very best point I have provided for my company. Now potential consumers are addressed on time and in the most specialist method. It is crucial that my customers can always have their calls answered quickly in an expert manner which develops a wonderful first impression.
We had diverted our phones to them whilst overseas. We use this solution as a small company proprietor for when we are away or overseas - best virtual answering services site. They do a phenomenal task and I recognize my clients remain in the ideal hands with this service. We've been utilizing OfficeHQ's online phone answering solutions for the very best part of a decade and it's been an optimal means to make sure new customer queries are never ever missed, in addition to successfully managing queries from jobseekers.
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We never miss out on a company opportunity however do not have reception staffing concerns to take care of. It's an optimal service and has been exceptionally valuable for our organization. I can not tell you just how excellent it's been to deal with OfficeHQ. I can now really take place getaway without bothering with responding to the phone.
Assistance constantly react quickly and activity whatever is required, which is massive for us particularly when we have brand-new workers and we need to update our directions. The team has actually phoned call to clear up and enhance our treatments to make sure the most effective feasible experience for our callers. OfficeHQ were always specialist and just nicest people on the other end of the line! I have no reluctance in recommending them for a reception solution.
We required a remedy where our telephone call are constantly answered on time and OfficeHQ have actually been assisting us with these for over five years now. Extremely satisfied with the solution thus far. The even worse point for a client is to call a business and there is no answer or the telephone call goes to voicemail.
As businesses we function so tough to advertise our solutions and we require to be there for the customer when they decide to get to out. We are often on the phone already with various other clients or active with various other job, so having the phone calls answered by a person else helps us handle things.
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This allows the team to prioritise their time to ensure that when they are returning the call they can devote their full focus to this certain customer. We prepare to linger with OfficeHQ, are grateful for their services and would suggest. We use OfficeHQ for our local business, our after-hours telephone calls get forwarded to their reception team and it has been just a pleasure working with their function team.
Economical and fantastic consumer solution. We've been utilizing OfficeHQ for several years as our after-hours reception service and discovered that they have actually always been exceptionally professional and respectful to our customers. We constantly obtain an e-mail with the message within mins of them taking the phone call. Highly suggest. OfficeHQ have addressed our require a couple of years, couldn't be happier with their professionalism and reliability and degree of service.
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