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OHQ's records are sufficient proof of a charge that is payable unless they are revealed to be inaccurate. Client will use its sensible endeavours to alert OHQ of any type of billing dispute within fourteen (14) days of receipt of an invoice, following the procedure described in Section 15. If Customer conflicts an invoice, the billing should continue to be paid on time nevertheless OHQ will credit or reimburse Consumer if it is later fairly established by OHQ or according to the dispute resolution procedure laid out in Area 15 that the billing was wrong and the Consumer is qualified to a credit or refund.

Such modifications may include, without constraint, changes to the quantities of the Subscription Charges or Use Charges for OHQ Paid Providers, modifications to the usage allocations included in the Prices Strategies, and discontinuation of Rates Plans. (a) Each such modification will take effect after practical development composed notice is given to Customer (for instance, by being uploaded to the OHQ Web Site), except that any type of such revision that impacts a Selected Paid Service will relate to Customer starting at the beginning of a Paid Service Term starting no less than thirty (30) days from the date which OHQ provides notice of such revision to Consumer based on Area 16.8.

If Client does not terminate its use any afflicted Selected Paid Service before the reliable day of such alteration, Consumer will certainly be deemed to have actually concurred to such modification with regard to such Selected Paid Solution. (b) If a Prices Strategy chosen by Customer is ceased, OHQ will certainly provide Client with practical breakthrough notice of no much less than thirty (30) days and Customer will certainly be offered the option of selecting a brand-new Rates Strategy from then-current pricing plans provided by OHQ.

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For avoidance of uncertainty, this paragraph does not put on adjustments to the Catalog, which are attended to in Section 7 (virtual receptionist business).1. Customer represents that all details supplied by Client and its customers to OHQ (consisting of, without constraint, all call information and details pertaining to Customer's Bank card) is exact, up-to-date and full at the time it is supplied to OHQ

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Client should whatsoever times abide by all legislations, guidelines, standards and codes appropriate about its usage of OHQ Offerings and the Client's supply of its product and solutions to its callers. Customer will not utilize any type of OHQ Offerings to participate in, or to urge or assist others to participate in, any kind of unlawful or fraudulent activities.

If a new Paid Service Term starts earlier than three (3) days after such e-mail is sent out, Client will certainly incur the suitable Subscription Charge for the new Paid Solution Term (the ""). The effective day of such termination will be either (i) the Requested Discontinuation Date, or needs to Client not mention a Requested Discontinuation Day, (ii) the last day of the Final Paid Solution Term.

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Where Consumer ends pursuant to this Section 10.1(b): (i). The Subscription Charges that have been pre-paid will be retained and the OHQ Offerings available to Client up until the last day of the Final Paid Solution Term (based on reinstatement fees under condition 10.3(e)) and the extra equilibrium of the Prepaid Usage Credit score will be kept by OHQ for future usage by Consumer if Consumer makes a decision to re-instate or otherwise re-commence the OHQ Service pursuant to Area 10.3(e); or (ii).

(b) Following termination of any kind of OHQ Service, OHQ will certainly not be responsible by any means for addressing calls, taking or providing messages, or carrying out any type of other activities in link with such OHQ Solution. (c) Upon discontinuation of all OHQ Providers, OHQ might terminate Client's Account and Customer's access to the Account.

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(e) Adhering to termination of any kind of OHQ Solutions, OHQ will certainly have no responsibility to reinstate or otherwise recommence such OHQ Services. If OHQ chooses (in its discernment) to reinstate or otherwise recommence a terminated OHQ Solutions, OHQ might call for that Consumer pay a reinstatement charge of $30 (to cover OHQ's sensible expenses in refining the reinstatement) Info accumulated by OHQ from Consumer and its customers might be utilized, divulged and shared by OHQ based on OHQ's personal privacy plan as readily available on the OHQ Site ("") and as may be amended from time to time.

The Controller thus selects the Processor with regard to handling tasks taken on in the program of the provision of receptionist solutions. OHQ and Client acknowledge and agree that the Processor undergoes the following obligations: The Cpu shall abide with the appropriate Information Security Laws and have to: (a) only act on the written guidelines of the Controller and make sure those acting under their authority do the exact same; (b) make certain that individuals processing the data go through a responsibility of self-confidence; (c) utilize its ideal efforts to safeguard and protect all individual information from unsanctioned or illegal processing, including (yet not limited to) unintended loss, destruction or damage; (d) make certain that all handling meets the demands of the GDPR and relevant Data Protection Regulation; (e) make certain that where a Sub-Processor is utilized, they: just involve a Sub-Processor with the previous permission of the Controller; educate the Controller of any desired changes concerning Sub-Processors; they apply a written contract consisting of the exact same data defense responsibilities as laid out in these Terms; recognize that any kind of failing for the Sub-processor to adhere to the Information Defense Regulation, the Processor stays completely accountable to the Controller for the efficiency of the Sub-Processor's responsibilities; and aid the Controller in offering subject access and allowing information topics to exercise their legal rights under the Data Security Rules.

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The Controller will lug out ample and ideal onboarding and due persistance checks for all Cpus, with a complete analysis of the necessary Data Protection Law demands. The Controller shall validate that the Processor has ample and recorded processes for data violations, data retention and data transfers in position. The Controller shall acquire evidence from the Cpu as to the: (a) confirmation and reliability of the workers utilized by the Cpu; (b) any kind of certificates, accreditations and plans as referred to in the onboarding procedure; (c) technological and operational steps made use of in safeguarding the Personal Data; and (d) treatments in location for allowing information based on exercise their legal rights, consisting of (yet not limited to), subject gain access to requests, erasure & rectification procedures and limitation of handling actions.